Elegant and cozy deluxe mountain chalet-hotel in Gstaad
You can feel the cozy and warm fireplace in the entrance: lovely modern and still very traditional and familiar style. Like at home. The Grand Hotel Park is one of the leading European and Swiss deluxe-hotels with 5 stars in the middle of quiet Alpine village in Gstaad.
The hotel was established one hundred and three years ago and it was the first of its kind in the village. During the years the hotel has been going on with the same traditions and with the same families. Families get back year after year with their new generations.
– We are a very traditional five deluxe star hotel. Our service is very discrete, stylish and innovative. We have not been sleeping like a Beauty, but we have developed new ways to anticipate the full satisfaction of our guests. Every day we think how to be more innovative, says Mr. Jean-Yves Blatt. He has been the general manager of this establishment since 2008.
One example of the innovative ways of serving customers was the full renovation of the hotel in 2010 during their centenary celebrations. During the renovation of nine months, the management was having a tour in all major European, US and Russian cities where their regular guests come from. They wanted personally present the renovation project and inform the guests that they wouldn’t be able to visit The Grand Hotel Park during the summer season and couldn’t wait to see them until the following winter season.
So it is no wonder, what is the difference between Grand Hotel Park and other five stars hotels. According to Mr. Blatt it is about the feeling that customers want a discrete service, a certain authenticity and coziness in a contemporary environment during their vacation. It is like being at home.
The Suite “My Gstaad Chalet” with black granite and dark brown leather
When you get familiar with the hotel, one can be amazed how good the renovation has been done. To integrate contemporary style into an old building needs expertise and professionalism. One of the key elements in the decoration is the wooden floors and ceilings which bring the mountain feeling and coziness. Combines with black granite and dark brown with different kind of leather one can feel how excited and elegant the atmosphere is. One can feel all the senses and be relaxed.
The hotel spa area with its salt water indoor pool 32°C, different saunas and aroma therapies are marvelous, especially after a day on the skis. All Penthouse Suites and Deluxe Rooms are equipped with the latest technology from Bang & Olufsen and the largest suite “My Gstaad Chalet” (400sqm) includes four bedrooms, kitchenette and its own private spa area.And not to forget a Butler service on 24 hours basis. According to Mr. Jean-Yves Blatt, the suite “My Gstaad Chalet” and all other Penthouse Suites are very well booked during the forthcoming winter season.
The hotel has four restaurants as well as a marvelous wine cellar and the menu varies from Mediterranean to Asian cuisine including the well known Sushi Bar. Sushi has got very good feedback especially after the spa treatments.
The hotel likes to give new events for the guests as well. For example in 2010, Topshow Saanenland was arranged in the garden, during the renovation of the hotel and centenary celebrations. It is a cow show with the local farming co-operatives in which the nicest cow of the region is reveled. And this time the event was created in the garden of the property, followed with lunch and dinner, under a tent on the hotel´s tennis court.
-Agriculture and luxury belong to and are an integral part of Gstaad, we wish to prove that both could be beautifully combined, says Jean-Yves.
The best of the best
-We are very pleased while we have got very good feedback from our customers. We want to exceed ourselves with our loyal customers every day and achieve new things together. We also want to continue our valuable tradition and values but with innovative twist, he says.
One can believe that this familiar but elegant way of serving customers is the key of success, for the next hundred years.